7u778 Terms & Conditions
These Terms & Conditions govern your use of the 7u778 platform, including all games, sports betting services, payment transactions, bonuses, and account management features. By accessing or using 7u778, you agree to be bound by these terms in full.
Important Notice Before You Proceed
Please read these Terms & Conditions carefully before registering an account or placing any bet or wager on the 7u778 platform. These terms constitute a legally binding agreement between you (the player) and 7u778. If you do not agree with any provision of these terms, you must not use the platform.
These terms apply to all residents and users in Bangladesh and any other jurisdiction where 7u778 services are accessed. 7u778 reserves the right to update these terms at any time with notice provided via email or platform announcement.
By creating a 7u778 account or using any part of the platform — including browsing games, placing bets, or making deposits — you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. Continued use of the platform after any update constitutes acceptance of the revised terms.
The 7u778 platform is available exclusively to adults aged 18 years and above. Age verification is a mandatory part of the account registration and withdrawal process. Any account found to belong to a person under 18 will be immediately suspended and all associated balances forfeited pending investigation.
Each player is permitted to hold exactly one active account on 7u778. Duplicate accounts created for the purpose of claiming multiple welcome bonuses or circumventing any limit or restriction will be permanently closed and associated winnings will be voided. Players suspected of duplicate account activity will be investigated and may be reported to relevant authorities.
Withdrawals on 7u778 are processed to the same payment method used for the most recent deposit into the account. If you deposited via bKash, your withdrawal will be sent to your registered bKash number. This policy supports anti-money-laundering compliance and protects the financial security of all players on the platform.
All bonuses, free spins, cashback offers, and promotional credits are subject to specific terms including minimum wagering requirements, eligible game restrictions, maximum bet limits during wagering, and time limits. These terms are published on the relevant promotion page and form part of these overall Terms & Conditions. Misuse of bonuses will result in forfeiture.
In any dispute between a player and 7u778 regarding the outcome of a game, a bet settlement, a bonus calculation, or a transaction, the records maintained by 7u778's platform systems are considered the definitive source of truth. 7u778 commits to investigating all disputes fairly and communicating outcomes in plain English within published response timelines.
1. General Terms and Acceptance
These Terms & Conditions ("Terms") constitute the complete and binding agreement between you ("the Player", "you", "your") and 7u778 ("the Platform", "we", "us", "our") governing access to and use of all services offered through the website https://7u778.app and any associated mobile or browser-based interfaces operated under the 7u778 brand.
By registering an account, accessing any game, placing any bet or wager, making any deposit or withdrawal, or otherwise using any feature of the 7u778 platform, you unconditionally accept these Terms in their entirety. If you do not accept these Terms, you must immediately cease all use of the 7u778 platform and close any account you hold with us.
1.1 Modifications to These Terms
7u778 reserves the right to amend, update, or replace these Terms at any time without prior notice. When material changes are made, we will notify registered players via email to the address on file and/or through a prominent notice on the platform. The revised Terms will take effect from the date specified in the notification. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.
1.2 Severability
If any provision of these Terms is found by a court or regulatory authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
1.3 Entire Agreement
These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any specific promotion terms published on the platform, constitute the entire agreement between you and 7u778 and supersede all prior representations, negotiations, agreements, or understandings relating to the subject matter hereof.
2. Eligibility and Account Registration
To register and maintain an account on 7u778, you must satisfy all of the following eligibility criteria at the time of registration and on a continuous basis throughout the lifetime of your account. 7u778 reserves the right to request documentary evidence of eligibility at any point and to suspend or close accounts where eligibility cannot be confirmed to our satisfaction.
2.1 Age Requirement
You must be at least 18 years of age. This is a strict and non-negotiable requirement. 7u778 is committed to preventing underage gambling and employs age verification procedures at both the registration stage and the withdrawal stage. If we have reasonable grounds to suspect that a registered player is under 18 years of age, we will immediately suspend the account, freeze the balance, and initiate a formal age verification investigation. Winnings accumulated during a period in which the player was underage will be voided regardless of whether the player has since reached the age of 18.
18+ Only — This platform is strictly for adults. Underage gambling is prohibited.2.2 One Account Per Household
7u778 operates a strict one-account-per-player policy. Only one account is permitted per person, per household address, per device, per IP address, and per payment method (including bKash wallet number, Nagad number, and bank account). Players found to be operating multiple accounts — whether in their own name or using family members' or associates' identities — will have all accounts permanently closed and all balances forfeited.
2.3 Accurate Registration Information
You must provide accurate, complete, and truthful information during registration, including your full legal name, date of birth, residential address in Bangladesh, and valid contact details. You are responsible for keeping this information current. Providing false registration information — including false identity documents during KYC verification — constitutes fraud and will result in immediate and permanent account closure, forfeiture of all balances, and potential referral to relevant legal authorities.
2.4 KYC Verification
All players must complete Know Your Customer (KYC) identity verification before their first withdrawal is processed. Accepted identity documents include Bangladesh National Identity Cards (NID) and valid Bangladeshi passports. Proof of address may also be requested. KYC documents are submitted securely through the account settings section of the platform. Failure to complete KYC verification within the timeframe specified in the verification request will result in the temporary suspension of withdrawal facilities.
| Requirement | Detail | When Required |
|---|---|---|
| Minimum Age | 18 years and above | Registration and ongoing |
| Identity Document | Bangladesh NID or valid passport | Before first withdrawal |
| Proof of Address | Utility bill or bank statement (within 3 months) | On request |
| Payment Method Verification | Confirmation of bKash / Nagad / bank ownership | Before first withdrawal |
| Source of Funds | Documentation for large deposits or withdrawals | On request for high-value transactions |
3. Account Security and User Obligations
You are solely responsible for maintaining the security and confidentiality of your 7u778 account credentials, including your username, password, and any two-factor authentication codes associated with your account. 7u778 will never ask you for your password via email, live chat, or any other channel. Any request for your password from a person claiming to represent 7u778 should be treated as a phishing attempt and reported to our support team immediately.
3.1 Password and Login Security
You must choose a strong, unique password for your 7u778 account that is not used for any other online service. We strongly recommend enabling two-factor authentication (2FA) through your account security settings. You must not share your login credentials with any other person. If you believe your account credentials have been compromised, you must notify 7u778 support immediately at [email protected] and change your password without delay.
3.2 Responsibility for Account Activity
You are responsible for all activity that occurs under your 7u778 account, whether or not that activity was authorised by you. 7u778 cannot be held liable for losses resulting from unauthorised access to your account where such access was made possible by your failure to maintain adequate security over your login credentials. 7u778 will investigate reported cases of unauthorised access and take appropriate action, but cannot reverse transactions that were processed under valid credentials prior to the report being received.
3.3 Acceptable Use
You agree to use the 7u778 platform solely for personal entertainment purposes and in compliance with all applicable laws in your jurisdiction. You must not use the platform in any way that could damage, disable, overburden, or impair the platform's systems or infrastructure. You must not use any automated software, bot, script, or other tool to interact with the platform in a manner not expressly authorised by 7u778.
4. Deposits, Withdrawals, and Payment Terms
7u778 supports a comprehensive range of payment methods tailored to the Bangladesh market. All deposit and withdrawal transactions are processed in Bangladeshi Taka (BDT) using the ৳ symbol. 7u778 does not charge platform-side deposit fees, though your payment provider may apply their own charges which are beyond our control.
4.1 Supported Payment Methods
Current deposit and withdrawal methods available to Bangladesh players include: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Availability of specific payment methods may vary based on your account verification status and geographic location within Bangladesh. 7u778 reserves the right to add or remove payment methods at any time with reasonable notice.
4.2 Deposit Limits and Processing Times
The minimum deposit on 7u778 is ৳200. bKash and Nagad deposits are credited to your account balance within 60 seconds under normal operating conditions. Bank transfer deposits may take longer depending on the processing times of the sending institution. There is no maximum single deposit limit imposed by 7u778 for verified accounts, though your payment provider may impose their own transaction limits.
4.3 Withdrawal Processing
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit on the account. All withdrawals require a fully completed KYC verification before the first transaction is approved. Standard withdrawal processing times are as follows: bKash and Nagad withdrawals to verified accounts are typically completed within one hour of approval; bank transfers are processed within one to three business days depending on the receiving bank.
| Payment Method | Minimum Deposit | Withdrawal Time | Platform Fee |
|---|---|---|---|
| bKash | ৳200 | Within 1 hour (verified) | None |
| Nagad | ৳200 | Within 1 hour (verified) | None |
| Rocket | ৳200 | 1–3 business hours | None |
| Bank Transfer | ৳500 | 1–3 business days | None |
| Visa / Mastercard | ৳500 | 3–5 business days | None |
4.4 Anti-Money Laundering
7u778 is committed to preventing money laundering and the financing of unlawful activities through the platform. All transactions are monitored for suspicious activity. Players may be required to provide documentation evidencing the source of funds deposited into their account, particularly for high-value or unusual transaction patterns. Failure to provide requested documentation within the stated timeframe may result in account suspension and reporting to relevant authorities as required by applicable law.
5. Bonuses, Promotions, and Wagering Requirements
7u778 offers a range of promotional bonuses to both new and returning players. All bonuses are subject to specific terms which are published on the relevant promotion page and which form part of these overall Terms & Conditions. By accepting any bonus, you agree to be bound by the specific promotion terms in addition to these general Terms.
5.1 Welcome Bonus
New players who successfully register and complete their first deposit may be eligible for a welcome bonus as advertised on the platform at the time of registration. Welcome bonus eligibility is subject to: successful KYC verification, first deposit meeting the stated minimum, and the player not having previously held a 7u778 account. 7u778 reserves the right to modify, suspend, or withdraw the welcome bonus offer at any time without prior notice.
5.2 Wagering Requirements
All bonus funds are subject to wagering requirements before they — or any winnings derived from them — may be withdrawn. The specific wagering multiplier applicable to each promotion is stated on the promotion page. During the wagering period, a maximum bet limit applies per spin or per bet placement as specified in the promotion terms. Bets placed above the stated maximum during an active wagering requirement period may result in the forfeiture of the entire bonus and associated winnings.
5.3 Game Contributions
Different game types contribute at different rates toward the completion of wagering requirements. As a general guide: slots typically contribute 100% of each stake; live casino games such as baccarat and blackjack contribute at a lower rate as specified in the promotion; sports bets contribute at the rate stated in the promotion terms. Games explicitly excluded from bonus wagering are listed on the relevant promotion page.
5.4 Bonus Expiry
All bonuses and associated wagering requirements must be completed within the validity period stated in the promotion terms. Bonuses and any associated winnings that remain subject to incomplete wagering at the time of expiry will be removed from the account automatically. The validity period begins from the moment the bonus is credited to the account, not from the moment the first wager is placed.
6. Betting and Gaming Rules
The following rules apply to all betting and gaming activity conducted on the 7u778 platform. Game-specific rules are additionally governed by the rules published by the relevant game provider — in the event of any conflict between provider rules and these Terms, these Terms shall prevail with respect to account management and financial matters, while provider rules shall govern game-specific outcomes.
6.1 Sports Betting
All sports bets placed on 7u778 are subject to the sportsbook rules published on the relevant sports and event pages. Key principles include: bets are final once confirmed and cannot be cancelled by the player after placement; 7u778 reserves the right to void bets placed on events where a clear pricing error was made; live in-play bets are accepted subject to the availability of real-time data and may be suspended or delayed during critical moments in a match.
6.2 Casino Games and RNG Certification
All casino games available on 7u778 are sourced from reputable, independently certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Play'n GO, Spribe, and Ezugi. Random Number Generators (RNGs) used in these games are regularly tested and certified by independent testing laboratories. Published Return to Player (RTP) percentages reflect the certified game configurations. 7u778 does not modify game outcomes in any way.
6.3 System Errors and Malfunction
In the event of a malfunction of the platform, network, game software, or any other technical system, 7u778 reserves the right to void all bets and games affected by the malfunction. Payouts made in error as a result of a technical malfunction are not valid and may be reclaimed by 7u778. Players who suspect a technical error during a game session should cease play immediately and contact support with the relevant session or game round reference number.
7. Prohibited Conduct and Fraud Prevention
The following activities are strictly prohibited on the 7u778 platform. Detection of any prohibited conduct will result in immediate account suspension, forfeiture of balances, and where appropriate, referral to law enforcement authorities.
- Identity fraud: Registering or operating an account in another person's name, using forged or fraudulent identity documents during KYC verification, or impersonating another player or 7u778 staff member in any communication.
- Money laundering: Using the 7u778 platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obscure the origin of any funds by passing them through the platform's payment systems.
- Collusion: Cooperating with one or more other players to manipulate the outcome of any multiplayer game, poker table, or sports betting market in a manner that is unfair to other participants or to 7u778.
- Automated betting tools: Using bots, scripts, artificial intelligence software, or any other automated tool to place bets, interact with the platform, or gather odds data without the express written consent of 7u778.
- Arbitrage betting: Systematically exploiting pricing differences across markets or between 7u778 and other operators, or using matched betting techniques in conjunction with bonus funds, in a manner that eliminates market risk.
- Chargeback fraud: Initiating a chargeback or payment dispute with your bank or payment provider after funds have been deposited and wagered on the platform without first raising the matter with 7u778 support and allowing a resolution process to be completed.
- Platform interference: Attempting to gain unauthorised access to 7u778's back-end systems, databases, or administrative interfaces; introducing malware or other harmful code into the platform; or exploiting any software vulnerability for financial gain.
8. Account Suspension and Closure
7u778 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where we have reasonable grounds to do so. Grounds for account action include but are not limited to: breach of these Terms, suspected fraud or money laundering, failure to complete KYC verification, underage gambling, prohibited conduct, or where required by applicable law.
8.1 Voluntary Account Closure
You may request the closure of your 7u778 account at any time by contacting support at [email protected]. Upon receipt of a voluntary closure request, 7u778 will process any pending withdrawals of eligible balances to your verified payment method before closing the account. Accounts closed voluntarily with a zero balance are closed immediately upon request. Please note that voluntary closure is different from self-exclusion — if your reason for closing is concern about problem gambling, we encourage you to use the self-exclusion tool instead, which includes additional safeguards.
8.2 Balances on Closure
Where an account is closed by 7u778 due to a breach of these Terms, the disposition of any remaining balance is subject to investigation. Balances that were accumulated through prohibited conduct, bonus abuse, or fraudulent activity will be forfeited in their entirety. Balances that represent genuinely deposited and wagered funds not connected to any prohibited conduct will be returned to the player via the most recent verified payment method after the investigation is concluded.
8.3 Inactive Accounts
An account is considered inactive if no login has occurred for a period of 12 consecutive months. 7u778 will contact you at the registered email address prior to any action being taken on an inactive account. If the account remains inactive for a further 30 days after the notification, an inactivity administration fee may be applied to the balance as specified in the fee schedule published in the account settings section. The account remains yours and can be reactivated at any time by logging in.
Have Questions About These Terms?
Our English-language support team is available 24/7 to help clarify any part of these Terms & Conditions. You can also explore our FAQ or visit the Responsible Gaming page for guidance on safe play.